Business Terms & Conditions

Soul Serenity Healing operates a strict no-cancellation policy. Once you have booked, payment is required in full, in advance of your appointment. Should you need to cancel you may move your appointment once to another date that is mutually suitable. If you need to cancel a second time, your payment will be forfeited and a new booking must be made.

Soul Serenity reserves the right to cancel or reschedule any bookings or services for any reason. Should this happen you will be notified as soon as possible.

By requirement of our insurance we must state that all services booked are for entertainment purposes only.

Readings are for guidance purposes only and Soul Serenity does not prescribe medical advice legal advice nor takes any responsibility for actions you choose to take after your reading.

Practitioners of healing do not diagnose conditions, nor do they perform medical treatment or interfere with the treatment from a medical professional. Reiki/Energy healing does not take the place of medical care. It is recommended to see a health care professional for any ailments. By agreeing to healing you understand that it can complement any medical or psychological care you may be receiving. You also understand that the body has the ability to heal itself and to do so complete relaxation is often beneficial. You understand that long term imbalances in the body sometimes require multiple sessions in order to facilitate the body to heal itself.

This is not counselling, this is healing. Part of this will include healing the emotions associated with any physical condition, in order for this condition to be healed long term. We do not need to recall the full details of emotional situations, but simply allow you to make the mental connection between any physical illness and the emotion attached to it. Please note this is likely to be an old emotion linked to a trauma, repetitive situation in your life or from childhood. If you do not think of that situation today it may come to you on another occasion. Reiki/Energy healing is a course of treatment. Your practitioner will make recommendations to lifestyle changes to assist your healing. The more you commit to this the easier it will be for the healing to facilitate within your body mind and spirit. To be healed from this emotion completely, it may be more appropriate to conduct a root trauma healing session such as soul retuning or shamanic healing, which Amanda can explain should you wish to consider this route.